28 Best Practices for Students and Teachers in Online Learning

African female university student working online on a campus floor

Remember that students are alone at home!

Although live training is something new in schools, imposed by the Covid-19 pandemic, the technology is not new, since multinational organizations have used it for a long time.

An online session can hardly be as fluid as a conversation, class or face-to-face meeting. However, it is a fabulous solution, whenever people cannot be together, because of the distance or for health safety reasons, as is the case during the current Covid-19 crisis.

It is so easy to realize who is not really “present” in an online meeting. People’s body language and the way people speak exposes them, and alleged “problems” with the camera or microphone are also an awful symptom. We always considered these attitudes as a lack of respect or disinterest. In such cases, it is better not to be present at all.

In the case of online classes, some best practices, that teachers and students can adhere to, can help achieve better results, with less effort or sacrifice for everyone.

Smiling young African college student doing homework between classes

Teachers need to do their best to captivate students’ attention!

Some simple recommendations for teachers and trainers:

  1. Thoroughly study the technology in use – someone will ask for help or clarification
  2. Always be available to help – not everyone masters the technology
  3. Respond to queries immediately or within one business day
  4. In all sessions give a warm and heartfelt welcome – perhaps a brief icebreaker activity
  5. Focus on active learning – when online, there is still less “patience” for extensive readings or lectures. Activities have to be diversified and used frequently
  6. When people need to speak for a while, it will be useful to use interesting tonal variations, gestures and presentation of something visual, to keep attention levels
  7. Maximum clarity in instructions and delivery dates for tasks and activities
  8. Sending a notice on the eve of the delivery dates, to everyone who has not yet met, can help
  9. Activities in asynchronous mode must be related to the previous or next synchronous session, and the time of completion must be well estimated by the teacher.
  10. Giving feedback or evaluation of the submitted tasks in a reasonable and short term – helps to avoid demotivation
  11. Being physically and mentally present is essential – it is better to resolve all pending issues beforehand or schedule another time to do so
  12. It is necessary to diversify the way to attract attention: personalized videos, visual compositions, creative and even competitive games, asking for tasks to be presented in different ways (writing, voice recording, video, drawing, construction), promotion of interaction (group work), challenges, quizzes, questionnaires or research activities on the internet.
  13. Asking for an opinion on the type of activities proposed and asking for ideas on how students would like to present their work and being evaluated leads to more common interests
  14. During discussions, the teacher must actively participate and let ideas flow freely
Girl doing homework

Don’t be bored, enjoy learning!

Some simple notes for students (and also for teachers):

  1. DO NOT YELL – capital letters in the chat have this effect
  2. Sarcasm – there is always a (negative) return
  3. One should not abuse of chat messages – who will be able to read everything?
  4. Before asking a question – try to have an answer and validate it
  5. Write in a grammatically correct form in chat – these are not Text Messages between friends
  6. Keep tone and words of respect – so any questions or comments are valid
  7. Submit work as and when requested – otherwise it does not serve its purpose, the evaluation
  8. Read before answering – whatever the request for the activity, it should be well understood and, if in doubt, ask for clarification
  9. Think carefully before writing (or speaking) – it is not necessary, nor useful, to be hasty. Speed ​​does not mean competence
  10. Kindness and politeness are always right – as always
  11. The camera must always be on and the microphone off, whenever there is no need to speak – the camera off implies no participation and the microphone always on introduces unnecessary noise. Headphones with microphone prevent parasitic noise
  12. One should not be checking emails or messages on the phone or chatting with someone else while online – people will notice a lack of attention
  13. Students should be aware that online classes have the same value as face-to-face classes, and can sometimes be the only way to be assessed
  14. Practice will help a lot!

Hope people will challenge some of these best practices and that someone feels the urge to add others, passing them on to students or teachers, depending on the role of each one.

Good online classes!

Daniel Lança Perdigão, Strategist & Visual Thinker, UpSideUp.pt

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28 Boas Práticas para Alunos e Professores, no Ensino à Distância

Young woman listening to music

Quem não quer passar um bom momento?

Embora nas escolas a formação ao vivo, através de meios digitais – as vídeo-aulas, seja uma novidade a que fomos forçados nesta época de pandemia, a tecnologia e o seu uso não são novidade, pois já há muitos anos que as organizações, em especial as multinacionais – como aquelas em que trabalhei, a utilizam.

Dificilmente uma sessão online pode ser tão fluída como uma conversa, aula ou reunião presencial, mas trata-se de uma solução fabulosa, sempre que as pessoas não podem estar juntas, pela distância (custo e tempo de deslocações) ou por questões de segurança sanitária, como é o caso durante a atual crise da Covid-19.

Sempre me apercebi de quem estava “presente” apenas fisicamente, pela sua linguagem corporal ou forma como faziam as suas intervenções quando interpeladas, ou mesmo através de supostos “problemas” com a câmara ou microfone, e sempre considerei essas atitudes como falta de respeito ou desinteresse. Nesses casos vale mais não estar presente…

Mature Female Teacher Or Student With Digital Tablet Working At Table In College Hall

A comunicação não verbal faz toda a diferença

No caso das vídeo-aulas, estar presente é a única possibilidade, por isso optei por refletir sobre algumas boas práticas a que professores, formadores e alunos, podem aderir para ajudar a obter melhores resultados, com menor esforço ou sacrifício de todos.

Algumas recomendações simples para professores e formadores:

  1. Estudar bem a tecnologia em uso – alguém irá pedir ajuda ou esclarecimentos
  2. Estar sempre disponível a ajudar – nem todos dominam a tecnologia
  3. Responder a dúvidas de imediato ou num prazo máximo de um dia útil
  4. Em todas as sessões dar boas vindas calorosas e sentidas – talvez uma breve atividade quebra-gelo
  5. Foco na aprendizagem ativa – quando online ainda há menos “paciência” para grandes leituras ou palestras, que se devem minimizar. As atividades têm que ser diversificadas e utilizadas com frequência
  6. Quando for preciso falar durante algum tempo, será bom utilizar variações tonais interessantes, gestos e apresentação de algo visual, para manter a atenção
  7. Máxima clareza nas instruções e nas datas de entrega de trabalhos e atividades
  8. Enviar um aviso na véspera das datas de entrega, a todos os que ainda não cumpriram, pode ajudar
  9. Trabalhos em modo assíncrono (fora da vídeo-aula) devem estar relacionados com a sessão síncrona (vídeo-aula) anterior ou com a próxima e o tempo de realização deve ser bem calculado pelo professor/formador.
  10. Dar feedback / avaliação aos trabalhos submetidos num prazo razoável e curto – ajuda a evitar desmotivação
  11. Estar presente física e mentalmente é fundamental – é melhor resolver todos os pendentes antes ou agendar outra hora para o fazer
  12. É preciso diversificar na forma de cativar a atenção: vídeos personalizados, trabalhos visuais, jogos criativos e até competitivos, pedir trabalhos a apresentar de formas diversas (escrito, gravação de voz, vídeo, desenho, montagens, etc.), promoção de interação (trabalhos em grupo), desafios, questionários, trabalhos de investigação na net, etc.
  13. Pedir opinião sobre o tipo de trabalhos propostos e pedir ideias de como os alunos gostariam de apresentar trabalhos e ser avaliados leva a que haja mais interesses comuns
  14. Quando seja promovida discussão de temas, o professor/formador deve participar ativamente e deixar fluir as ideias livremente
Studying with video online lesson at home

A interação entre professores e alunos é de importância vital

Algumas notas simples para alunos (e também professores):

  1. NÃO GRITAR – maiúsculas no chat têm esse efeito
  2. Sarcasmo – há sempre um retorno (negativo)
  3. Não convém abusar das mensagens no chat – quem conseguirá ler tudo?
  4. Antes de colocar uma pergunta – procurar ter antes uma resposta para validar
  5. Escrever com correção gramatical no chat – não são SMS entre amigos
  6. Manter tom e palavras de respeito – assim quaisquer perguntas ou comentários são válidos
  7. Submeter trabalhos como e quando pedidos – de outra forma não servem o seu propósito, a avaliação
  8. Ler antes de responder – qualquer que seja o pedido ou trabalho deve ser bem entendido e, em caso de dúvida, pedir esclarecimento
  9. Pensar bem antes de escrever (ou falar) – não é preciso, nem útil, ser precipitado. A rapidez não significa competência
  10. Gentileza e educação ficam sempre bem – como em tudo
  11. A câmara deve estar sempre ligada e o microfone desligado sempre que não seja preciso falar – a câmara desligada pressupõe não participação e o microfone sempre ligado introduz ruído desnecessário. Auriculares com microfone evitam ruídos parasitas
  12. Não se deve estar a consultar mails ou mensagens no telefone, nem a conversar com outra pessoa, enquanto estejam online – nota-se a falta de atenção
  13. Os alunos devem ter presente que as vídeo-aulas têm o mesmo valor que as presenciais, e, por vezes, podem ser a única forma de serem avaliados
  14. A prática ajudará muito!

Espero que desafiem algumas destas boas práticas e que sintam o impulso de acrescentar outras, passando-as aos vossos alunos ou aos vossos professores ou formadores, consoante a função de cada um.

Boas vídeo-aulas!

Daniel Lança Perdigão, Strategist & Visual Thinker, UpSideUp.pt

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The most important question!

I’ve had enough! I’m tired of this confinement or lockdown, as some say.confusion-1
So are most people! Never happened anything like this! We are used to listening or watching on TV about extraordinary situations… happening to others, but we only feel it when it hits us. And this time it hit us hard!
So, I’m willing to get free!
I’m willing to do all the things I used to do!
I know we’ll need to be careful for an extended period, at least until we have a vaccine.
Wear a face mask, avoid large groups of people, be aware of diverse dangers and wash the hands frequently.
And all this will work if everyone is equally careful and conscious, so there comes the big question:
HOW WILL MOST PEOPLE ACT AS SOON AS WE ARE “FREE” AGAIN?
Will they be careful enough so we all can feel safe out there?
And what about you?
What will you do to save others lives?
I’m already training myself on the habits of being careful!
Please do the same!

Daniel Perdigão, Innovation Consultant, Strategist & Visual Thinker @UpSideUp.pt
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The new phenomenon!

Do you feel it?

I do!

Since we are confined at home, due to this Covid-19 – the so-called NEW Coronavirus – those who were not adapted had to adapt to diverse video conferencing tools, and those who were already adapted had to start using those tools much more frequently.

Friends

But that’s not the new phenomenon!

What I call “the new phenomenon” is the fact that we are now doing what we could have been doing for so long… and didn’t do! What and why?!

Video calling with frequency to our friends, colleagues, family members, clients, partners, and so on…

I have an international large group of friends and we usually exchange messages over mail, chat apps or text messages over the phone, but we did not have the habit of calling over a video conference app, so we can listen and see each other, eventually on a large group – like as in a party!

These last weeks I have participated or organized meetings, courses and conversations with groups or partners, customers, friends, musicians, teachers, students, family (the oldest participant with 92 years of age and the youngest with 1 month – with the mother), and even a birthday party – and I can just say “What a wonderful journey!”.

I am pretty sure that this will change the future of work and the future of relations overall.

Why drive for a meeting, with two hours in the traffic and half an hour looking for a parking spot, paying for all that and polluting the environment? – just imagine the amazing effect if just a quarter of all our unnecessary travels is replaced by video calls…

Why shall we send a text message or an email (or a series of emails) if we can talk on the video conf and discuss, define and decide whatsoever? – just imagine the time saved and the increase of effectiveness…

Why send a text message with a “happy birthday” message? Isn’t it much more human to see and listen to the person we want to congratulate? – just imagine how you would feel if you are the one celebrating your birthday when you get those video calls…

Let’s convert this new phenomenon into the new normal, saving time, saving the planet and improving personal relations.

Daniel Lança perdigão, UpSideUp.pt

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Are you feeling lost?

Some people are feeling a bit lost along with this new experience we are now living, the confinement due to the Covid-19!

Control over timeThis blog is precisely about people’s experience, so why not write about this one in particular.

Many of my friends, colleagues, and family are having some difficulties dealing with the need to stay at home and, especially those that need to work from home, completely to somehow lost with the technology involved to work remotely.

I am used to working alone at my office most of the time, as people that work with us can work from home or works at the customer’s facilities most of the time. Many days, along the last 9 years I work from home, as long as I don’t need any of the equipment I have in the office, like large printers, plotters or scanners, large paper boards or any other large equipment I cannot bring home. All this just to tell you I am used to working from home.

What is really hitting me hard is the fact that I have completely lost control over time, meaning that the uncertainty of the end date of this confinement is not allowing me to program my activities as usual, from end to start, as in a reverse engineering process.

Lost, me!? No! I think I found myself again, as it happens in 2011 when I started my own company, UpSideUp!

I am updating my website, I have created an online store, I am producing online live training modules and courses and also contents for eLearning, I am producing videos and digital visual recording, drawing and studying like never before.

I believe we were never so connected as we are today. We are creating a real commUNITY!

Just please give me back control over time!

Lost? No!

Daniel Lança Perdigão, UpSideUp.pt

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Is there anybody out there?

This is from Pink Floyd, 1979.Resultado de imagem para is there anyone out there pink floyd lyrics

“Well, only got an hour of daylight left. Better get started”
“Isn’t it unsafe to travel at night?”
“It’ll be a lot less safe to stay here. Your father’s gonna pick up our trail before long”
“Can Lorca ride?”
“He’ll have to ride. Lorca, time to go! Chengra, thank you for everything. Let’s go.”
“Goodbye Chengra”
” Goodbye, Missy!”
“I’ll be back–one day”

This is not 1979 now – most of you were not even born by then – but this is a question one must ask before going out of his home comfort and safety, as these days are not very safe.

These days we cannot enjoy the company of our friends, we cannot do the things we love and are used to do, we cannot go places we want and prefer, as we need to stay safe.

Companies are stopping, people are working from home if their jobs as compatible. Now imagine that you work with people, imagine you are a trainer, a coach, an activator and maximizer of groups to achieve their maximum in terms of innovation and as a team, imagine that you are me!

I am working from home, but not doing what I love and am good at, not doing what I choose, just because Earth and Nature decided to have a pause from the human race devastation, pollution, and abuse of resources! Many are suffering the same as me!

But Nature and Earth, please understand that I love you and wish you no harm. Me and so many others as I!

“I’ll be back–one day”!

Daniel Lança Perdigão, Innovation Consultant, Strategist & Visual Thinker, UpSideUp.pt

 

 

 

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Work from home?

Yes, today it is required… and along the coming days too!

People talk a lot about working from home and then we need a disease like the one we currently face to effectively test the model.

Home finance isn't problem for me

Work from home!

There are countries where this seems more natural and some people would say that here in Portugal it will not work because when people go home, they think they are on vacation and are all already looking for the best way to deceive bosses … or teachers!

So I think we will prove the opposite, we will prove that we are all capable of assuming our responsibilities and give our best, not only for our health and that of our families but also for our companies and our children, as there will be a future and we’ll need them.

Let’s prove that we can reinvent ourselves. Fear? No! We are Portuguese and we are known for our ability to “desenrascar” (surpass strange challenges in unexpected ways)! Let’s prove that we are capable! I am reinventing our business and next week I will keep in touch with our customers, because, as an innovation consultant, I believe that Design Thinking methods are to be used in real life and not just for training. We will provide the services (remote, digital) that we already have and new others that we do not yet know that customers and partners need.

My youngest daughter already made her study plan for the next weeks or months, to maintain healthy habits of study, work, and fun, in a balanced way.

We will prove that we are capable, and we’ll help ourselves and others to overcome this difficult period with as much enthusiasm as possible.

Who knows, this crisis will give a little help to environmental problems and will help us to reinvent the future and redefine the professions that will survive?

Let’s prove it all!

Daniel Lança Perdigão, Innovation Consultant, Strategist & Visual Thinker, UpSideUp.pt

 

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Trabalhar em casa?

Sim, hoje parece ter que ser e nos próximos dias também!

Fala-se muito do trabalho a partir de casa e é preciso uma doença como a que enfrentamos para se testar o modelo.

Há países onde taHome finance isn't problem for mel parece mais natural e há quem diga que cá em Portugal não vai resultar, pois as pessoas ao ir para casa julgam que estão de férias e já estão todas à procura da melhor forma de enganar os patrões… ou os professores!

Pois eu acho que vamos provar o contrário, vamos provar que todos somos capazes de assumir as nossas responsabilidades e de dar o nosso melhor, não só pela nossa saúde e das nossas famílias, mas também pelas nossas empresas e pelos nossos filhos, pois haverá futuro e precisamos delas e deles.

Vamos provar que nos conseguimos reinventar. Medo? Não! Somos Portugueses e somos conhecidos pela nossa capacidade de “desenrascar”! Vamos provar que somos capazes!

Eu estou a reinventar o nosso negócio e na próxima semana vou continuar em contacto com os nossos clientes, pois como consultor na área de inovação acredito que os métodos do Design Thinking são para usar na vida real e não apenas para se fazer formação. Vamos prestar os serviços (remotos, digitais) que temos e outros que ainda não sabemos que os clientes e parceiros precisam.

A minha filha mais nova já fez ontem o seu plano de estudo para as próximas semanas ou meses, para manter hábitos saudáveis de estudo, trabalho e diversão, de forma equilibrada.

Vamos provar que somos capazes e ajudar a ultrapassar este período difícil com todo o entusiasmo possível.

Quem sabe esta crise vai dar uma pequena ajuda aos problemas do ambiente e nos vai ajudar a reinventar o futuro e a redefinir as profissões que sobrevivem?

Vamos provar tudo isso!

Daniel Lança Perdigão, Innovation Consultant, Strategist & Visual Thinker

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International Sketchnote Camp in Lisbon – September 20-22: Register Soon!

 Beautiful Lisbon City. Photo by Markus L.

The 2nd Annual International Sketchnote Camp in Lisbon is coming up fast—Thursday, September 20 through Saturday, September 22nd at Lux Lisboa Park Hotel in Lisbon, Portugal.

Don’t miss this exciting community event!

Now is the time to secure your tickets to the event, and most importantly book flights and hotels, before prices get more expensive.

What’s the International Sketchnote Camp?

The International Sketchnote Camp is a gathering of enthusiastic people around sketchnotes, visual notes, visual communication, graphic recording and everything about them.

isc18lx_eventbrite_564x282.jpg

The theme of this event is The Future of Visualization. It’s organized along three tracks:

  1. Education
  2. Business
  3. Sketchnote Tech

Conference/Camp Structure

The event will have more than 50 sessions, with scheduled presentations followed by BarCamp formatted sessions (where the attendees are the speakers) to involve the community.

Saturday Evening Dinner

On the last day of International Sketchnote Camp 2018, a dinner will be held at a local restaurant with TAX (IVA/VAT) included in the price. Note that dinner is s separate ticket item on the Eventbrite page.

History of the Camp

The event was founded in 2017 in Hamburg, Germany, organized by Andrea Brücken, Katharina Theis-Bröhl, Diana Soriat, and Marianne Rady. This is the second annual event in the series.

Sponsor the Event!

Why not support this event while getting brand awareness among the sketchnote community? Get in touch with Luis or Daniel, to discuss ways you can support the event.

Questions?

For questions, reach out to Lisbon organizers Luis Gonzaga and Daniel Lança Perdigão by Twitter, email or phone:

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Luis Gonzaga
Twitter: @LuisGonzagacom
Email: luis.gonzaga@fullfill.pt
Phone +351 961624027

 

 

 

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Daniel Perdigão
Twitter: @UpSideUp_PT
Email: dlperdigao@upsideup.pt
Phone: +351 911009001

 

Listen to the recorded PODCAST, by Mike Rohde and Luis Gonzaga, on the Sketchnote Army blog.

BUY YOUR INTERNATIONAL ISC18LX TICKETS TODAY!

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Digital Transformation or Evolution Supported by Digital Technology?

The digital transformation began many years before the very expression was coined or referred to for the first time.

Expressions like this usually have origin on an author or speaker, who uses it publicly until someone notices. From there the proliferation is fast and reaches diverse audiences acquiring distinctive

meanings, often different from the original ones, which is good, as this leads to public debate and the theme or themes are investigated, spread and developed.

android-robot-holding-piece-of-binary-code.jpg

If we are a potential supplier of “digital transformation” solutions, we cannot stop using the expression, because we face the

risk of resembling outdated, with the negative consequences that this may have on the market.

If, on the other hand, we are in the position of a potential customers or user of “digital transformation”, it is also almost impossible to ignore the theme, as this is how it is presented to us, at the risk of looking too conservative and, as a result, we may lose the attractiveness – to good customers and interesting employees, or even lose competitiveness.

But … and there is always one, Digital Transformation is really much more than it may seem at first glance. Why? Because of most technology providers, whether hardware, software, communications, any other or a mix of all or some of them, aware of these trends and using the term to avoid taking the risks outlined above.

Whenever a new technology – always and everywhere – enters the market and the organizations, there is a normal consequence in terms of employee reaction, related to change and, consequently, the fear of having difficulty adapting or even the fear of being replaced by the technology involved. Those fears are often real and sustained by personal experience or historical knowledge, at least since the beginning of the Industrial Revolution.

It is naturally more fearful for those who are averse to change, who do not want to adapt or develop themselves, and for those that, unfortunately, have limits of diverse nature – financial, cognitive or others – that prevent them from developing and adapting to new technologies or changes in general, to the extent of need.

The truth is that progress, and in this case the evolution supported by digital technology, namely Artificial Intelligence, will not stop and is a great opportunity for organizations to adapt and develop their organizations and their models and business processes, to adapt their socio-economic structures, adjust their internal policies, understand and adapt more quickly to consumer patterns and trends and, in general, revise their organizational culture.

All this? So many opportunities? And still, some people say that they are in the “digital transformation” simply because they sell or buy any new technology! No! Digital Transformation is much more than just that, it’s also a whole process of cultural change, especially at the organizational leadership level!

How can an organization plan and make this transformation if it cannot stop its business? It seems as difficult as changing the engine of a car driving at high speed on the freeway!

The organization that needs to transform, to stay or becomes more competitive, must look for partners instead of suppliers, and it must ensure that these partners can go beyond simply supplying and implementing new technologies. It will also have to ensure a communication plan of excellence, both internally and with the market and, before it is transformed, must determine the path according to its market, taking into account the trends, problems, the desires and needs of those it wants to be their customers, both now and in the future.

It may seem like a tortuous path – and it may or may not be, depending on whom you have as partners!

Come on, adapt yourself!

Daniel Lança Perdigão
Strategist & Visual Thinker
UpSideUp.pt

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